Laws of the intangible economy
Scarce does not mean valuable, abundant does not mean worthless
End of information asymmetry: Customer is always smart
Wager economy: Leveraging success is more important than avoiding failure
Inclusivity: this is a two way street
Corporate strategy: Schizophrenia rules
Dont compete, coopete
Intangible markets: Catch the value where and when you can
Measurement systems: Intangible is primary, tangible secondary